Help Center
We’re Here to Help—Every Step of the Way
At Zabuni, your peace of mind is our priority. Whether you’re a first-time bidder, a seasoned dealer, or an institutional partner, our support team is committed to delivering prompt, respectful, and knowledgeable assistance.
We understand that trust is earned—so we’ve built a Help Center that reflects our values: transparency, reliability, and genuine care. If you have questions, concerns, or simply need guidance navigating our online car auction platform, we’re ready to assist you with clarity and professionalism.
Your journey matters to us. Let’s make it smooth, secure, and successful.
Get in Touch with us Today!
Our dedicated team is here to assist you with any inquiries or support you may need regarding our online auction services.
Need Help?
Email: Admin@zabuni.co.ke
Call/Whatsapp: +254740788080
Kindly submit the form below to arrange a consultation with our leadership team. We look forward to supporting your goals.
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How can I contact customer support?
You can reach our customer support team via email at support@zabuniautos.co.ke or by calling us at +254 700 000 000. Our team is available from 8 AM to 8 PM, Monday to Saturday, to assist you with any inquiries or issues you may have.
What are the payment options available?
We offer secure payment options including M-Pesa and Stripe. You can choose your preferred method during the checkout process to ensure a smooth transaction.
How do I register as a seller on Zabuni?
To register as a seller, visit our website or click here ‘Register’. Fill in the required details, including your vehicle information, and submit your details and other required documents with your application for review. Once approved, you can start listing your vehicles.
What should I do if I encounter a problem?
If you encounter any issues, please contact our customer support team immediately. We are here to help resolve any problems you may face during the auction process or with your account.
Can I change my bid after placing it?
Once a bid is placed, it cannot be changed or retracted. Please ensure you are confident in your bid before submitting it. If you have concerns, contact support for guidance.
Is there a fee for using the platform?
Zabuni Autos charges a small listing fee for sellers and a commission on successful sales. Buyers can participate in auctions without any fees.